Frequently asked questions

Everything you need to know before you book.

Which cities and routes does QS Travels cover?+

We operate outstation and local cabs from Jamshedpur to destinations across Jharkhand, West Bengal, Odisha and Bihar — including Ranchi, Kolkata, Patna, Bhubaneswar, Digha, Puri, Deoghar and more.

How do I book a cab?+

You can book instantly from our website using the Book Ride button, call our support number, or message us on WhatsApp. A confirmation is shared once your driver is assigned.

What types of vehicles are available?+

We offer Sedans (Dzire / Etios), SUVs (Ertiga / Innova / Crysta), and Tempo Travellers depending on group size and comfort preference.

How is the fare calculated?+

Fares depend on vehicle type, one-way or round-trip, total distance and any night halt. Toll, parking and inter-state permits (where applicable) are additional.

Do you offer round-trip and multi-day packages?+

Yes. We offer one-way, round-trip, and multi-day outstation packages with night halt allowance included in the driver charges.

Are the drivers verified?+

All QS Travels drivers are background-verified, hold valid commercial licences and are trained in customer service and safety.

What payment methods do you accept?+

Cash, UPI (Google Pay / PhonePe / Paytm) and direct bank transfer. Online payment links can be shared on request.

Can I cancel or reschedule my booking?+

Yes. See our Cancellation Policy for the applicable time windows and charges. Reschedules are free if requested more than 12 hours before pickup.

Do you provide airport and railway station pickups?+

Yes — Ranchi Airport, Kolkata Airport, Patna Airport, Bhubaneswar Airport, Tatanagar and Howrah Railway Stations are common pickup/drop points.

How do I contact support during a trip?+

Call our 24×7 support number or message us on WhatsApp. For emergencies, use the Emergency contact number listed on our Contact page.